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FAQ
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What are the specs?The mat size and format is typical of standard Christmas tree skirts. Ours has no-slip backing, made of soft flexible vinyl material. Water resistant. Flame Retardant. 60" round 0.125" high Center hole 2 size options: STANDARD = 5" for 4-legged stand or Vase/Urn or LARGE = 10" for large round stand. The mat can easily be trimmed with scissors if you need a larger center cut. 3 lbs
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Will the mat fit any size tree stand?The mat fits most tree stands. We offer two sizes: 1) STANDARD = 5" for 4-legged stands or Vases/ Urns; 2) LARGE = 10" for round plastic stands (typical for real trees). Should you want to enlarge the center cut, the mat can be easily trimmed with scissors.
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What is the best way to clean the mat?Use soap and water with a soft cloth, sponge or paper towel. Do NOT use bleach. You can also simply sweep or vacuum the mat.
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My mat arrived folded with creases. It doesn't lay flat. What should I do?The material is flexible and will relax once it is laid flat or aound your tree. Will take a few hours and then the creasing will subside.
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How should I store the mat?Save the box in which the item arrived. Fold the mat in half and roll it up. Next Christmas, just unroll the mat and let it settle for a few hours to allow any creasing to settle and relax.
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Where is the company located?Holiday Tree Mats is a subsidiary of ARTzTEX, LLC based in Naples, FL USA. The owners, artists, and employees are based in the United States. Free feel to call us directly at 888-278-9839 to reach our customer service center. Hours of operation 9-5PM EST.
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